FAQs

Frequently Asked Questions

Why should I use Reston Shirt?
We make the entire process as easy as possible with great pricing and quality products.
Our goal is to build long term relationships with all of our customers.
When will I receive my order?
Our standard turn around time is 5–7 working days on printed and embroidered apparel.
If you need an order rushed please let us know.
We always try our best to work with your schedule.
What if I have a problem with my order?
Please take a look at our order process to see how we take many steps to make sure there are no problems with your order.
Mistakes do happen from time to time and we will work with you on a case by case basis to solve any problems to your satisfaction.
How can I get help with my design?
We have many options for helping you with your design such as one-on-one meetings, e-mailing basic design ideas and phone conversations to name a few.
Please contact one of our customer service agents to help figure out the best option for your situation.
What are my payment options?
We gladly accept Cash, Check, Visa, Master Card and American Express.
Payment is due upon pickup/receipt of order unless prior arrangements have been made.
In most cases we require a 50% deposit on custom decorated orders.